“Order cancellations are accepted up to 24 hours before the scheduled delivery time. Any cancellation requests received after this timeframe cannot be accommodated, especially if the delivery time is less than 24 hours from the time of order placement. Unfortunately, we cannot process refunds for orders that fall into this category.
To request an order cancellation, please send an email to order.cakesbuy@gmail.com from the same email address used to place the order, including your order ID.”
Certainly! We specialize in custom cakes tailored to your preferences. You can discuss your design ideas, flavors, and sizes with our team to create a unique cake for your special occasion. Contact us at 8287177303 to get started on your personalized cake order.
Absolutely! We love creating unique and personalized cakes for our customers. Feel free to share your ideas and preferences, and we’ll work with you to design the perfect cake.
“Absolutely! We offer midnight cake delivery services in Gurgaon, but please let us know in advance. There is a midnight delivery fee of Rs. 149 in addition to the cake cost. However, if you prefer delivery in the evening before 9 pm, we provide free shipping.”
“For orders placed before 8 pm, we offer same-day delivery with a 3-hour delivery window. Orders received after 8 pm will be scheduled for delivery on the following day.”
Our cakes are best enjoyed fresh, and most are at their peak flavor within 2-3 days of purchase. Refrigeration may extend their shelf life. Check individual cake descriptions for specific storage recommendations.
“Yes, we take pride in delivering freshly baked cakes to our customers. Each cake is made to order, ensuring that you receive a delicious and freshly prepared treat.”